Eight things every home-services business needs, whatever it sells.
None of these change between pool, lawn and pest. Building them three times is how the incumbents ended up with three price tags.
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Two assistants, one set of facts.
Both read the same visit record from the Nucleus. What differs is who is asking and what they are allowed to see — so the homeowner and the dispatcher can never be told two different stories about the same pool.
Proton
HomeownerScoped to one household. Plain language, no jargon, and it will say "I'll ask your technician" rather than guess. Lives in Atom Home.
Neutron
OfficeScoped to the whole book of business. Answers with numbers and shows the query it ran, so a dispatcher can check its work. Lives in the provider portal.
Four things a trade brings. Nothing more.
This is the whole contract. If a trade needs a fifth thing, that is a signal the Nucleus is missing something every trade needed.
We maintain one product, not three
A cross-industry incumbent carries the cost of one product bent into shapes it wasn't designed for. A single-trade specialist carries the cost of a whole platform for one market. The Nucleus is how we avoid both bills — and it is the entire reason the price can sit at $9.95 a month plus 1% of what an operator invoices.
How pricing works →Improvements land everywhere at once
A routing improvement built for a pool operator reaches lawn and pest the same week, because there is only one router. And if you run two trades, they share one account, one schedule and one invoice run instead of two systems that don't talk.
Product tour →The property record is the point
Scheduling and invoicing are table stakes. Every platform has them, and they are not the business we are building — the software is how a provider arrives, and the 1% is what pays for the company. What the Nucleus is actually accumulating is a record per property: the serviceable assets at an address, what has been done to each of them, what they are still under warranty for, and in time when they are likely to need replacing.
That record outlives any single provider relationship, which is why it sits in the core rather than in an Electron. A house does not stop having a pump because the pool company changed.
It is being built, not built. The visit record and the asset registry underneath it run in staging today; warranty tracking and replacement-cycle prediction are ahead of us, and they need real routes logging against them before they are worth anything.